Contact ShrinkPngSize.com

Have questions, feedback, or need support? We're here to help with all your PNG compression and image optimization needs.

Get in Touch

We value your feedback and are committed to providing excellent support. Whether you have a question about our JPEG compression tool, need technical support, or want to share your experience, we'd love to hear from you.

📧 Email Support

For general inquiries, technical support, or feedback about our PNG compression tool, please email us at: support@shrinkpngsize.com

We typically respond within 24-48 hours during business days.

🐛 Bug Reports

Found a bug or experiencing issues with our image compression tool? Please include the following information in your report:

  • Browser type and version
  • Operating system
  • Steps to reproduce the issue
  • Any error messages displayed

💡 Feature Requests

Have an idea for improving our JPEG compression tool? We're always looking for ways to enhance our service. Send us your suggestions and we'll consider them for future updates.

Frequently Asked Questions

Is ShrinkPngSize.com really free?

Yes! Our PNG compression tool is completely free to use. There are no hidden fees, no registration required, and no limits on usage.

How does the privacy protection work?

All image processing happens locally in your browser. Your files never leave your device, ensuring complete privacy and security. We don't store, upload, or access your images.

What file formats are supported?

Currently, we support JPEG and JPG files. We're working on adding support for other image formats like PNG and WebP in future updates.

What's the maximum file size I can compress?

You can compress files up to 10MB each. For larger files, we recommend using our batch processing feature to handle multiple smaller files.

How do I know the compression quality is good?

Our tool provides multiple compression presets and allows you to preview the results before downloading. You can choose the balance between file size and quality that works best for your needs.

Technical Support

If you're experiencing technical issues with our JPEG compression tool, please try the following:

  • Clear your browser cache and cookies
  • Try using a different browser
  • Ensure you're using a modern browser with JavaScript enabled
  • Check that your files are in JPEG/JPG format
  • Verify that your files are under 10MB each

If the issue persists, please contact us with detailed information about the problem.